Privacy Policy

Effective Date: September 8, 2026

Introduction

This Privacy Policy explains how moon-jay collects, uses, stores, and protects personal information provided through our website and services. We are committed to safeguarding your privacy and handling your data responsibly.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact details when you submit consultation requests
Organization name and business information
Email addresses for correspondence
Service preferences and inquiry details

We also collect certain information automatically through your use of our website:

Browser type and version
Device information
IP address and location data
Pages visited and time spent on our site

How We Use Your Information

We use collected information for the following purposes:

Responding to consultation requests and inquiries
Providing requested services and communications
Improving our website functionality and user experience
Analyzing usage patterns to enhance service delivery
Complying with legal obligations

Legal Basis for Processing

We process personal data on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contract Performance: When processing is necessary to fulfill service agreements
Legitimate Interests: When processing serves our legitimate business interests without overriding your rights
Legal Compliance: When processing is required by applicable laws

Data Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share information only in these circumstances:

With service providers who assist in business operations, under confidentiality agreements
When required by law or legal process
To protect our rights, property, or safety, or that of others
With your explicit consent for specific purposes

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Consultation requests and associated communications are typically retained for seven years for business record purposes.

Your Rights

Under applicable data protection laws, you have rights regarding your personal information:

Right to access your personal data
Right to correct inaccurate or incomplete information
Right to request deletion of your data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time

To exercise these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. When such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with this policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised effective date.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, contact us at:

moon-jay
42 Wellington Street
Leeds, LS1 4JJ
United Kingdom
Email: [email protected]